Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit https://thegotoroofer.com, use our services, or communicate with us—whether online, over the phone, or via SMS.

Effective Date: August 7, 2025

1. What We Collect

We may collect the following types of information: Personal Identifiers: Name, phone number, email address, home address. Device Info: IP address, browser type, device type. Service Data: Job inquiries, quote requests, appointment bookings, or feedback. Communication Data: SMS, email, and call communication records.

2. How We Use Your Information

We use the data we collect to: Respond to your inquiries or quote requests Schedule and manage roofing appointments Send service updates, follow-ups, or promotions (via email or SMS) Improve our website, services, and customer experience Comply with legal obligations

3. SMS Consent and Messaging

By submitting your phone number through our website or forms, you consent to receive SMS updates from The Go-To Roofer related to your quote, appointment reminders, updates, and occasional promotions. Message frequency varies. Message and data rates may apply. You can opt out anytime by replying STOP.

4. How We Protect Your Information

We take privacy and security seriously. All collected data is encrypted, stored securely, and only accessible by authorized personnel.

5. Sharing Your Data

We do not sell your personal data. We may share your information with trusted third-party service providers (like scheduling, CRM, or payment platforms) strictly for business purposes.

6. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience. You can control cookies through your browser settings.

7. Your Rights

You may: Request access to or deletion of your data Opt out of marketing communications Update or correct your information To exercise these rights, email us at: support@thegotoroofer.com

8. Third-Party Links

Our site may contain links to external sites. We are not responsible for the content or privacy practices of those sites.

9. Updates to This Policy

We may update this policy from time to time. Changes will be posted here with a revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy, contact us at: